Last updated June 2026

Accessibility statement

بيان إمكانية الوصول

A1skipshire is committed to making this salik recharge online service accessible to everyone, including users with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.

What we have done

• Semantic HTML: All pages use appropriate heading structure, landmark regions and ARIA labels on interactive elements.
• Keyboard navigation: The entire recharge flow can be completed using a keyboard alone. All interactive elements receive visible focus indicators.
• Colour contrast: Text and interactive elements meet or exceed the 4.5:1 contrast ratio required by WCAG 2.1 AA.
• Responsive design: Pages adapt to any screen size without loss of content or functionality, from 320px wide to large desktop screens.
• Bilingual support: The full EN and AR interfaces declare the correct lang and dir attributes, enabling screen readers to use the correct language engine.
• Form labels: Every form field has an associated <label> element. Required fields are marked with both a visual indicator and an ARIA attribute.
• Error messages: Validation errors are announced to screen readers via aria-live regions and are associated with the relevant field.

Known limitations

• The checkout page (checkout.a1skipshire.com) is operated by our payment gateway partner. We have requested WCAG compliance from them but cannot guarantee it independently.
• SVG icons that are purely decorative are marked aria-hidden="true"; however, some complex SVGs may benefit from improved text alternatives in future updates.

How to report an issue

If you experience an accessibility barrier on this site, please email info@a1skipshire.com with the subject line "Accessibility issue". Include a description of the problem and the page URL. We aim to respond within 3 business days.

If you are unsatisfied with our response, you may contact the UAE Telecommunications and Digital Government Regulatory Authority (TDRA).

Technical information

This site is built with vanilla HTML5, CSS3 and JavaScript — no front-end frameworks. We use progressive enhancement, so core content is accessible without JavaScript enabled. The site has been tested with VoiceOver (macOS/iOS) and NVDA (Windows).